Terms & Conditions

Liability

Every attempt has been made to ensure the accuracy and reliability of the information provided in this Website. However, Crescent Motorcycle Company makes no warranty, guarantee or promise (expressed or implied) concerning the content or accuracy of its contents.

Third Parties

Crescent Motorcycle Company neither endorses nor is responsible for any third party sites, references or links displayed on or arrived at as a result of using this Website.

UK Returns Procedure

This returns procedure is for goods purchased in the Crescent Motorcycles website only.
Faulty or damaged goods can be returned for repair or replacement and if we are unable to do either of these a full credit for the product will be issued. E-mail us at enquiries@crescentmoto.uk or telephone us on +44 (0)1202 820170.
You may return unwanted goods for refund within fourteen working days of the original order for full credit to your original payment method.
To proceed with a return please call the branch selling the item, Verwood +44(0)1202 820170 or Bournemouth +44(0)1202 512923 and be ready to quote your customer details. Lines are open Mon-Fri 9am – 5pm and the operator will provide you with a Returns Authorisation Number. Alternatively, email us at support@crescentmoto.uk

1. It is in your interest to obtain Proof of Posting as we cannot be held responsible for non-delivery of goods to our address without it.
2. On receipt of the goods we will credit the original payment method to the value of the returned goods.
3. All returns must be sent back to us at our contact address at your own cost and risk.

Any merchandise returned for credit or refund must be in "new" condition and be resalable as "new" with all packaging, components, labels, leaflets and instructions. Return requests must be made within 14 days of invoice date for exchange or refund consideration.

International Returns Procedure

This returns procedure is for goods purchased outside of the UK from the Crescent Motorcycles website only.
For faulty or damaged goods, please email us at support@crescentmoto.uk for advice. Unwanted goods can be returned for credit within seven working days of receipt for full credit to your original payment method less any original delivery costs, although all returns must be sent back to us at our contact address at your own cost and risk. Please email us at support@crescentmoto.uk for advice.
Any merchandise returned for credit or refund must be in "new" condition and be resalable as "new" with all packaging, components, labels, leaflets and instructions. Return requests must be made within 7 days of invoice date for exchange or refund consideration. CMC reserves the right to charge a 20% restocking fee on returned goods.

Returns Address

All returns should be posted to:
Crescent Motorcycle Company Ltd
23 Black Moor Rd
Ebblake Industrial Estate
Verwood
Dorset
England
BH31 6AX

OR

Crescent Motorcycle Company Ltd
324-326 Charminster Road
Charminster
Bournemouth
Dorset
BH8 9RT

Complaints

If you have any problems with our internet ordering service, then we want to hear from you. Please e-mail us at support@crescentmoto.uk and we will consider your comments carefully.

Copyright

All information is copyright of Crescent Motorcycle Company Ltd 2019 and may not be used without permission. All rights reserved. Trademarks remain the property of their respective owners.